returns & exchanges
It’s important to all of us at Borobabi that your little ones play comfy and that you love your purchase! If for any reason you’re unhappy with your purchase, we welcome returns and exchanges both online and in our stores.
Items may be returned for a full refund to your original form of payment within 90 days from the date of your purchase, accompanied with your proof of purchase. Returns without proof of purchase will receive Lifetime Credit worth of 20% of the original purchase value.
We welcome gift returns within 180 days of the purchase date for a merchandise credit, accompanied by proof of purchase. For all returns and exchanges, items must be in new, unwashed, unworn condition with all tags intact and attached. Clothing sets, toys, and accessories must include all related parts and pieces.
In Store Purchases
Most purchases made in our store may be returned to our store or online for a full refund to the original form of payment within 90 days of the original purchase date.
Just click here to find a store.
Most purchases made online may be returned to our store or online for a full refund to the original form of payment within 90 days of the original purchase date.
Email email@example.com to get a free shipping label. Your refund or Lifetime Credit will appear in your inbox once the returns arrive back safely to us!
Every gift should be just right for you. If you received a gift from Borobabi that isn’t quite right, return the item(s) within 180 days of the original purchase date. You’ll receive a merchandise credit worth the price paid, with your proof of purchase. You can use the gift receipt OR the name of your purchaser and the date – either works to make your return!